Effective Date: January 1, 2026
This Privacy Policy describes how DeKalb Concrete ("we," "us," or "our"), operating the website at concretedekalb.com, collects, uses, and protects information you provide when you visit our site or contact us. If you have questions, email us at team@concretedekalb.com.
When you fill out a contact or estimate request form on our website, we collect the information you enter - typically your name, phone number, email address, and a description of your project. We use this information only to respond to your inquiry and to schedule an estimate.
When you visit our website, standard server logs and analytics tools may automatically collect certain information about your visit. This includes your IP address, browser type, referring URL, pages viewed, and time spent on the site. This data is used in aggregate to understand how visitors use the site and to improve it over time.
Our website may use cookies - small text files stored on your device - to remember your preferences and to support analytics. Most browsers allow you to control or disable cookies through your settings. Disabling cookies will not prevent you from using the site, though some features may work differently.
We use the information we collect to:
We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
Our website uses third-party tools to support core functionality, including:
We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies if you have concerns.
We retain contact information you submit for as long as necessary to fulfill the purpose for which it was collected - typically the duration of any active project relationship and a reasonable period afterward. If you ask us to delete your information, we will do so unless we are required to retain it by law or for legitimate business purposes such as resolving a dispute.
You have the right to:
To exercise any of these rights, contact us by email at team@concretedekalb.com or by phone at (815) 981-3470. We will respond within 30 days.
We take reasonable technical and organizational measures to protect the personal information you share with us. Our website uses HTTPS encryption to protect data in transit. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Our website is intended for adults. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.
If you have questions or concerns about this Privacy Policy or about how we handle your information, please reach out: